Solar lending and RPA evangelist: Brad Calhoun of Teachers Federal.

By Oliver Townsend Jun 21, 2024
Solar lending and RPA evangelist: Brad Calhoun, Teachers Federal.jpegOrginal image from:

Brad Calhoun, the president and CEO of Teachers Federal Credit Union in Hauppauge, New York, is a strong advocate for solar lending and robotic process automation (RPA). Through a partnership with fintech GoodLeap, Calhoun’s credit union has provided $650 million in solar loans, promoting financial security for members while contributing to a sustainable future. Calhoun believes that solar loans not only help families save money but also increase home values.

Empowering Financial Wellness through Solar Loans

Calhoun emphasizes the importance of solar loans in enhancing members’ financial wellness rather than solely focusing on reversing climate change. By extending the terms of solar loans, he aims to offer greater financial security to credit union members, especially during challenging economic times. Through innovative partnerships with fintech companies like GoodLeap, Calhoun is pioneering new ways to support members’ financial goals.

Driving Efficiency with Robotic Process Automation

Aside from his work in solar lending, Calhoun has spearheaded the implementation of robotic process automation (RPA) at Teachers Federal Credit Union. By deploying 40 bots across various business functions, the credit union has saved over 106,000 working hours, streamlining operations and enhancing efficiency. Through partnerships with companies like Infosys, Calhoun has successfully integrated intelligent automation to improve fraud detection, loan servicing, and risk management.

Enhancing Member Experience through Digital Workers

The use of RPA bots or digital workers at Teachers Federal Credit Union has significantly reduced repetitive tasks, allowing employees to focus on activities that enhance the overall member experience. By processing millions of clicks efficiently and accurately, digital workers have enabled the credit union to handle loan applications and critical business matters 50% faster, leading to increased operational efficiency and member satisfaction.

The Impact of Innovation at Teachers Federal Credit Union

As one of the largest credit unions in the U.S., Teachers Federal Credit Union continues to prioritize member financial wellness and operational excellence under Brad Calhoun’s leadership. Through his advocacy for solar lending and strategic adoption of RPA, Calhoun is driving positive change within the credit union industry. By embracing innovation and partnerships with fintech companies, Teachers Federal Credit Union remains at the forefront of providing financial solutions that benefit its members and the community.

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